Category: Attraction and Retention

Attraction and Retention / Practice Management / Team and Patient Communication

October 25, 2019

Managing Dental Patients Wants vs. Needs

The want vs. need dilemma is real for us all. A want is a desire or a wish…like that new pair of furry boots I bought last week! Did I need them? Not really,...

Attraction and Retention / Generational Communication / Practice Management

September 30, 2019

Dental Relationship Update: A Generational Approach

Relationships are the cornerstone of business and life. Having just moved to a new city, where we do not know anyone, we have accepted the challenge and embraced the excitement of making new friends...

Attraction and Retention / Practice Management / Team and Patient Communication

September 9, 2019

First Impressions Are Lasting Impressions

iRONMAN Communication Increases Business Productivity Lisa Copeland RDH, CSPGLOBAL SPEAKER / IRONMAN™COMPETITOR /GEN X _________________________________________________ iRONMAN Communication Tip Customizing generational communication will increase dental case acceptance. To learn about dressing to match the patients generational expectations...