Asking intentional questions takes preparation and planning.
The good news is we become more skilled at it as we practice.
An intentional question should be thought evoking and create a pause that generates curiosity.
The time is now to pivot to what employees genuinely want in this employee-driven workforce.
Practice Investing in Your Team, and Your Team Will invest in the Practice!
What does it take to initiate behavior change, particularly when under stress?
Intentional, collaborative system development that influences the success of a dental practices.
Language is our currency and a bridge to trust! Three pillars that conversations impact in dentistry are
• Patients
• Players (Team)
• Practice
By using this communication strategy, you will find that your patient compliance improves which positively impacts their oral/systemic health.
If you had done either of these activities with my father, you would know the answer is “Systems”. Growing up in a small suburb of Scranton PA, with a Pennsylvanian Dutch dad, we learned...
How to Increase Your Study Club / Association Membership and Get More Referrals!
Last month we were evacuated from our home, in Park City, UT, due to the Parleys Canyon Fire raging toward our mountain homes. The smoke plume expanded quickly, directly behind our neighborhood. In 2021,...
Two activities for your dental practice to improve team engagement.
How to Practice Productive Reflection.
Make a list of positive, neutral, and areas for improvement that occurred in your practice / team in the first half of the year.
Emotional Safety relates to an individuals’ perceptions of the consequences of taking interpersonal risks.
We are in the midst of a shift from product-centricity to people-centricity. Investments in your team and your customer is essential. Dental practices pushing services rather than focusing on the wants of the patient...
Improve brain wellness by completing tasks without interuption.
Are you Soaring, Coasting, or Diving to implement emotional safety in your practice?
How many of us ordered take-out and / or curb-side delivery in 2020? We have, and it got me thinking about how the restaurants and service industry adapted to initiate / increase their revenue....
Digital Compassion =
Connecting with your patient community on several platforms with a variety of messages that emphasize empathy and compassion.
