Category: Dental Blog

Creating Customer-Centric Experiences

A CUSTOMER SERVICE HERO Harold opened the door for me at 6 am as I struggled to carry a 35-pound box, my computer bag, and supplies for my presentation that day. Here’s how the...

Snap Shot of Generational Work Ethics

Have you ever wondered why your colleagues make the decisions they do at work?  Sometimes I scratch my head in confusion and other times I applaud in awe at the unique and creative approach...