Generation Z, the largest cohort yet, defies stereotypes with their forward-looking, pragmatic mindset. They are defined not only by their birth years but also by the unique experiences that shape their worldview. Cuspers, those straddling two generations, offer a special perspective, making them invaluable bridges between age groups. As we continue to navigate the ever-changing landscape of generational dynamics, understanding the distinct qualities and concerns of each cohort is crucial for fostering empathy and building a more inclusive society.
Category: Practice Growth
Embracing innovation through new instruments is not just a strategic decision; it’s a commitment to the success and growth of the practice.
Elevating patient satisfaction and experience in your dental practice requires a comprehensive approach that encompasses clear communication, minimal wait times, patient comfort, education, and continual improvement. By focusing on these aspects, dental practices can create an environment that fosters trust, reduces anxiety, and enhances overall patient satisfaction.
The patient experience is a critical factor in the success of any dental practice. Patients who have positive experiences are more likely to return for future appointments, refer friends and family, and leave positive reviews.
Communication strategies can positively impact your day-to-day profit and plan, You’ll see changes in relationships by implementing positive chatter…and quickly become a fan.
Intentional vocabulary starts with awareness…and a willingness to adjust, Begin by having a communication plan and a system that you trust.
Part II. While presenting at AAOMS, American Association of Oral and Maxillofacial Surgeons, we began the day with a group activity to identify daily communication challenges. The focus was on three areas: Patients, Players (team members), and Practice.
While presenting at AAOMS, American Association of Oral and Maxillofacial Surgeons, we began the day with a group activity to identify daily communication challenges. The focus was on three areas: Patients, Players (team members), and Practice.
Online reviews influence the way patients think about your practice. Your reputation is shaped by what patients are saying in online reviews. Patients look at online reviews to vet how and where they find healthcare.
Every dental team member deserves a fulfilling career in a highly functional dental practice, customized generational appreciation, and strategically developed intra-team and intra-department communications. These are necessary to make their career easy and enjoyable every day.
Relationships are the bridges that lead us to success and build trust and loyalty. We must have high-quality communication first, followed by our technical excellence for patients to understand their needs.
Language is our currency and a bridge to trust! Three pillars that conversations impact in dentistry are
• Players (Team)
If you had done either of these activities with my father, you would know the answer is “Systems”. Growing up in a small suburb of Scranton PA, with a Pennsylvanian Dutch dad, we learned...
How to Practice Productive Reflection.
Make a list of positive, neutral, and areas for improvement that occurred in your practice / team in the first half of the year.