Elevating patient satisfaction and experience in your dental practice requires a comprehensive approach that encompasses clear communication, minimal wait times, patient comfort, education, and continual improvement. By focusing on these aspects, dental practices can create an environment that fosters trust, reduces anxiety, and enhances overall patient satisfaction.
Dental hygienists are experts, leaders, health advocates, and influencers who contribute significantly to the success of our dental practices.
The patient experience is a critical factor in the success of any dental practice. Patients who have positive experiences are more likely to return for future appointments, refer friends and family, and leave positive reviews.
Communication strategies can positively impact your day-to-day profit and plan, You’ll see changes in relationships by implementing positive chatter…and quickly become a fan.
Intentional vocabulary starts with awareness…and a willingness to adjust, Begin by having a communication plan and a system that you trust.
Don’t get me wrong, new patients are important for practice growth, but retaining existing patients has a greater practice impact.
They know the drill…pun intended.
Part II. While presenting at AAOMS, American Association of Oral and Maxillofacial Surgeons, we began the day with a group activity to identify daily communication challenges. The focus was on three areas: Patients, Players (team members), and Practice.
While presenting at AAOMS, American Association of Oral and Maxillofacial Surgeons, we began the day with a group activity to identify daily communication challenges. The focus was on three areas: Patients, Players (team members), and Practice.
Great leaders reduce team turnover by UP-skilling AND RE-skilling team members. When everyone’s voice is heard and valued we are inspired
to go beyond what is expected of us!
How to Increase Your Study Club / Association Membership and Get More Referrals!
Last month we were evacuated from our home, in Park City, UT, due to the Parleys Canyon Fire raging toward our mountain homes. The smoke plume expanded quickly, directly behind our neighborhood. In 2021,...
Two activities for your dental practice to improve team engagement.
How to Practice Productive Reflection.
Make a list of positive, neutral, and areas for improvement that occurred in your practice / team in the first half of the year.
Emotional Safety relates to an individuals’ perceptions of the consequences of taking interpersonal risks.
We are in the midst of a shift from product-centricity to people-centricity. Investments in your team and your customer is essential. Dental practices pushing services rather than focusing on the wants of the patient...
Improve brain wellness by completing tasks without interuption.
Are you Soaring, Coasting, or Diving to implement emotional safety in your practice?
How many of us ordered take-out and / or curb-side delivery in 2020? We have, and it got me thinking about how the restaurants and service industry adapted to initiate / increase their revenue....
Digital Compassion =
Connecting with your patient community on several platforms with a variety of messages that emphasize empathy and compassion.
