In today’s digital age, our online reviews hold powerful sway over consumer decisions.
Whether you’re searching for a restaurant, a vacation spot, or even a dentist, it has become second nature to consult Google reviews before making a choice.
As a dentist, your online reputation can make or break your practice.
That’s why it’s crucial to actively engage with patient Google reviews.
In today’s competitive job market, attracting and retaining top talent in the dental industry has become more challenging than ever. As we navigate the “Great Resignation,” it’s crucial for dental practices to rethink their approach to talent management.
In today’s competitive job market, attracting and retaining top talent in the dental industry has become more challenging than ever. As we navigate the “Great Resignation,” it’s crucial for dental practices to rethink their approach to talent management.
Generation Z, the largest cohort yet, defies stereotypes with their forward-looking, pragmatic mindset. They are defined not only by their birth years but also by the unique experiences that shape their worldview. Cuspers, those straddling two generations, offer a special perspective, making them invaluable bridges between age groups. As we continue to navigate the ever-changing landscape of generational dynamics, understanding the distinct qualities and concerns of each cohort is crucial for fostering empathy and building a more inclusive society.
Embracing innovation through new instruments is not just a strategic decision; it’s a commitment to the success and growth of the practice.
Monthly department meetings are crucial for dental departments to ensure effective communication, collaboration, and continuous improvement. To make the most of these meetings, it is essential to have a well-structured agenda that caters to the specific needs and goals of each department.
Understanding the reasons behind your team members’ actions, their true motivations, and when they perform at their best is crucial for unlocking their full potential.
Ultimately, success in the workplace is not solely based on technical skills but also emotional factors and the overall experience of individuals and the team. Embracing a coaching mindset and nurturing positive relationships can lead to a more fulfilling and impactful professional journey for everyone involved.
Elevating patient satisfaction and experience in your dental practice requires a comprehensive approach that encompasses clear communication, minimal wait times, patient comfort, education, and continual improvement. By focusing on these aspects, dental practices can create an environment that fosters trust, reduces anxiety, and enhances overall patient satisfaction.
Dental hygienists are experts, leaders, health advocates, and influencers who contribute significantly to the success of our dental practices.
The patient experience is a critical factor in the success of any dental practice. Patients who have positive experiences are more likely to return for future appointments, refer friends and family, and leave positive reviews.
Communication strategies can positively impact your day-to-day profit and plan, You’ll see changes in relationships by implementing positive chatter…and quickly become a fan.
Intentional vocabulary starts with awareness…and a willingness to adjust, Begin by having a communication plan and a system that you trust.
Don’t get me wrong, new patients are important for practice growth, but retaining existing patients has a greater practice impact.
They know the drill…pun intended.
Part II. While presenting at AAOMS, American Association of Oral and Maxillofacial Surgeons, we began the day with a group activity to identify daily communication challenges. The focus was on three areas: Patients, Players (team members), and Practice.
While presenting at AAOMS, American Association of Oral and Maxillofacial Surgeons, we began the day with a group activity to identify daily communication challenges. The focus was on three areas: Patients, Players (team members), and Practice.
Great leaders reduce team turnover by UP-skilling AND RE-skilling team members. When everyone’s voice is heard and valued we are inspired
to go beyond what is expected of us!
How to Increase Your Study Club / Association Membership and Get More Referrals!
Last month we were evacuated from our home, in Park City, UT, due to the Parleys Canyon Fire raging toward our mountain homes. The smoke plume expanded quickly, directly behind our neighborhood. In 2021,...
Two activities for your dental practice to improve team engagement.
How to Practice Productive Reflection.
Make a list of positive, neutral, and areas for improvement that occurred in your practice / team in the first half of the year.
Emotional Safety relates to an individuals’ perceptions of the consequences of taking interpersonal risks.
