Category: Practice Management

Attraction and Retention / Practice Management / Team and Patient Communication

September 9, 2019

First Impressions Are Lasting Impressions

iRONMAN Communication Increases Business Productivity Lisa Copeland RDH, CSPGLOBAL SPEAKER / IRONMAN™COMPETITOR /GEN X _________________________________________________ iRONMAN Communication Tip Customizing generational communication will increase dental case acceptance. To learn about dressing to match the patients generational expectations...

Coaching / Practice Management / Team and Patient Communication / Team Building

March 19, 2019

Chatter Matters: Using Intentional Vocabulary to Increase Engagement

The way we communicate to one and all, Can make or break a 1:1, a meeting or even a call. Be thoughtful when selecting certain words and phrases…choosing the ones that can pay, Or...

Generational Communication / Practice Management / Team and Patient Communication

February 7, 2019

When Dental Shift Happens: Are You Speaking the Right Generational Language?

When Dental Shift Happens: Are You Speaking the Right Generational Language? Last weekend was very emotional, finding myself watching a complete stranger lurch and stutter an old manual shift 1997 Subaru Outback out of...