Asking intentional questions takes preparation and planning.
The good news is we become more skilled at it as we practice.
An intentional question should be thought evoking and create a pause that generates curiosity.
Language is our currency and a bridge to trust! Three pillars that conversations impact in dentistry are
• Patients
• Players (Team)
• Practice
By using this communication strategy, you will find that your patient compliance improves which positively impacts their oral/systemic health.
Last month we were evacuated from our home, in Park City, UT, due to the Parleys Canyon Fire raging toward our mountain homes. The smoke plume expanded quickly, directly behind our neighborhood. In 2021,...
We are in the midst of a shift from product-centricity to people-centricity. Investments in your team and your customer is essential. Dental practices pushing services rather than focusing on the wants of the patient...
Improve brain wellness by completing tasks without interuption.
If your employees aren’t thriving, your dental practice may be struggling
Reset your office strategies to prepare your practice for future success.
Communicate early, often and clearly with your dental teams
Dental Professionals practice H.O.P.E as we move forward in these turbulent times.
FREE, Virtual Presentation.
Join me Wednesday April 8, 2020
Is Your Dental Office ready to “Spring” into new marketing ideas?
Challenge your dental team to level up your practice by seizing creative opportunities.
Relationship building that contributes to your success is the education and training of your team.
The want vs. need dilemma is real for us all. A want is a desire or a wish…like that new pair of furry boots I bought last week! Did I need them? Not really,...
After living for 20 years in Seattle, my husband and I moved to Park City. It was a huge decision, but one we were ready to make! Working together as a team, we strategically...
iRONMAN Communication Increases Business Productivity Lisa Copeland RDH, CSPGLOBAL SPEAKER / IRONMAN™COMPETITOR /GEN X _________________________________________________ iRONMAN Communication Tip Customizing generational communication will increase dental case acceptance. To learn about dressing to match the patients generational expectations...
Have you ever wondered why your colleagues make the decisions they do at work? Sometimes I scratch my head in confusion and other times I applaud in awe at the unique and creative approach...
