Lisa's Blog

Value Trumps Worth

iRONMAN Communication Tip Are you hiring employees, purchasing office equipment / supplies, or updating technology based on the price rather than the value it will add to you practice? If the answer is yes,...

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The Communicator: First Impressions

iRONMAN Communication Increases Business Productivity Lisa Copeland RDH, CSPGLOBAL SPEAKER /  IRONMAN™COMPETITOR /GEN X _________________________________________________ iRONMAN Communication Tip Customizing generational communication will increase dental case acceptance. To learn about dressing to match the patients generational expectations...

Body Language That Moves Us

I recently attended an all-day seminar featuring Traci Brown, a body language expert. It got me thinking about how I connect my body language and my words to convey a positive message to my...