Let’s Celebrate Our Dental Hygienists This Week
Dental hygienists are experts, leaders, health advocates, and influencers who contribute significantly to the success of our dental practices.
Tagged: #Communication
5 Strategies for Improving the Patient Experience in Your Dental Practice
The patient experience is a critical factor in the success of any dental practice. Patients who have positive experiences are more likely to return for future appointments, refer friends and family, and leave positive reviews.
Intentional Words Increase Engagement and Profit
Communication strategies can positively impact your day-to-day profit and plan, You’ll see changes in relationships by implementing positive chatter…and quickly become a fan.
Intentional vocabulary starts with awareness…and a willingness to adjust, Begin by having a communication plan and a system that you trust.
Patient Retention vs. Acquiring New Patients
Don’t get me wrong, new patients are important for practice growth, but retaining existing patients has a greater practice impact.
They know the drill…pun intended.
Specialty Practice Communication: Challenges & Solutions Part II
Part II. While presenting at AAOMS, American Association of Oral and Maxillofacial Surgeons, we began the day with a group activity to identify daily communication challenges. The focus was on three areas: Patients, Players (team members), and Practice.
Specialty Practice Communication: Challenges & Solutions
While presenting at AAOMS, American Association of Oral and Maxillofacial Surgeons, we began the day with a group activity to identify daily communication challenges. The focus was on three areas: Patients, Players (team members), and Practice.
Dental Leadership is a Team Sport
Great leaders reduce team turnover by UP-skilling AND RE-skilling team members. When everyone’s voice is heard and valued we are inspired
to go beyond what is expected of us!
The Power of Social Media Reviews for Practice Growth
Online reviews influence the way patients think about your practice. Your reputation is shaped by what patients are saying in online reviews. Patients look at online reviews to vet how and where they find healthcare.
Communicating Confidence with Team Members and Patients
Every dental team member deserves a fulfilling career in a highly functional dental practice, customized generational appreciation, and strategically developed intra-team and intra-department communications. These are necessary to make their career easy and enjoyable every day.
Are You Asking Intentional Questions?
Asking intentional questions takes preparation and planning.
The good news is we become more skilled at it as we practice.
An intentional question should be thought evoking and create a pause that generates curiosity.
16 Ways to Retain Dental Team Members
The time is now to pivot to what employees genuinely want in this employee-driven workforce.
Evolution for Survival: A Dental Team Guide 
Practice Investing in Your Team, and Your Team Will invest in the Practice!
Is it Possible to Change Habits While Under Stress?
What does it take to initiate behavior change, particularly when under stress?
Intentional, collaborative system development that influences the success of a dental practices.
Communication is Our Currency for Successful Dentistry
Language is our currency and a bridge to trust! Three pillars that conversations impact in dentistry are
• Patients
• Players (Team)
• Practice
What Do Eating Pancakes and Shoveling Snow Have in Common?
If you had done either of these activities with my father, you would know the answer is “Systems”. Growing up in a small suburb of Scranton PA, with a Pennsylvanian Dutch dad, we learned...
What Happened to Your Referrals?
How to Increase Your Study Club / Association Membership and Get More Referrals!
September is National Preparedness Month: Has Your Practice ‘Preparedness Kit’ Been Updated?
Last month we were evacuated from our home, in Park City, UT, due to the Parleys Canyon Fire raging toward our mountain homes. The smoke plume expanded quickly, directly behind our neighborhood. In 2021,...
We Got Engaged: Now We Are Deeply Committed!
Two activities for your dental practice to improve team engagement.
How To Focus on the Freedom of Emotional Safety
Emotional Safety relates to an individuals’ perceptions of the consequences of taking interpersonal risks.
