SEVEN RESET STRATEGIES FOR PRACTICE ADAPTATION

HIT THE RESET BUTTON WITH ENTHUSIASM

Right now, as our dental offices begin to re-open, constant changes are inevitable. Having a positive mindset and looking at change enthusiastically will help us adapt and move forward.

  1. New process or procedure implemented backfiring?
    • RESET with a new strategy.
  2. 90-minute hygiene appointment went really well and you had 15 minutes of time open? 
    • RESET to 75-minutes.
  3. Patient entry / exit through the same door creating overlap? 
    • RESET and have entry through the front door and exit out the back door. Assuming you have dual entries.
  4. Want to eliminate your complimentary beverage area?
    • RESET by changing it into a sanitization station.
  5. Transitioning from emergency treatment only to propriety patients?
    • RESET to schedule elderly, immunocompromised for the first appointment of the day to reduce their risks.
  6. Concerned about low PPE inventory?
    • RESET by considering teledentistry with no exam at hygiene therapy appointments.
    • RESET by staggering / extending hours in shifts with the same team members working together to minimize exposure.
  7. Rescheduling patients that were displaced during shut-down?
    • RESET and schedule patients using a category system:
  • GOLD = Reliable patients who are: timely, pay invoices, rarely cancel, combine restorative and hygiene therapy
  • SILVER = Solid patients with occasional schedule changes
  • BRONZE = Cancel or no show more frequently, slow making payment

BE INSPIRATIONAL

BE AUTHENTIC

ENABLE UNITY

STAY WITHIN THE REALITY OF THE SITUATION