Patient Retention vs. Acquiring New Patients
Don’t get me wrong, new patients are important for practice growth, but retaining existing patients has a greater practice impact.
They know the drill…pun intended.
Tagged: #Dental
Specialty Practice Communication: Challenges & Solutions Part II
Part II. While presenting at AAOMS, American Association of Oral and Maxillofacial Surgeons, we began the day with a group activity to identify daily communication challenges. The focus was on three areas: Patients, Players (team members), and Practice.
Specialty Practice Communication: Challenges & Solutions
While presenting at AAOMS, American Association of Oral and Maxillofacial Surgeons, we began the day with a group activity to identify daily communication challenges. The focus was on three areas: Patients, Players (team members), and Practice.
Dental Leadership is a Team Sport
Great leaders reduce team turnover by UP-skilling AND RE-skilling team members. When everyone’s voice is heard and valued we are inspired
to go beyond what is expected of us!
The Power of Social Media Reviews for Practice Growth
Online reviews influence the way patients think about your practice. Your reputation is shaped by what patients are saying in online reviews. Patients look at online reviews to vet how and where they find healthcare.
Communicating Confidence with Team Members and Patients
Every dental team member deserves a fulfilling career in a highly functional dental practice, customized generational appreciation, and strategically developed intra-team and intra-department communications. These are necessary to make their career easy and enjoyable every day.
Are You Asking Intentional Questions?
Asking intentional questions takes preparation and planning.
The good news is we become more skilled at it as we practice.
An intentional question should be thought evoking and create a pause that generates curiosity.
16 Ways to Retain Dental Team Members
The time is now to pivot to what employees genuinely want in this employee-driven workforce.
Evolution for Survival: A Dental Team Guide 
Practice Investing in Your Team, and Your Team Will invest in the Practice!
Is it Possible to Change Habits While Under Stress?
What does it take to initiate behavior change, particularly when under stress?
Intentional, collaborative system development that influences the success of a dental practices.
Communication is Our Currency for Successful Dentistry
Language is our currency and a bridge to trust! Three pillars that conversations impact in dentistry are
• Patients
• Players (Team)
• Practice
What Happened to Your Referrals?
How to Increase Your Study Club / Association Membership and Get More Referrals!
September is National Preparedness Month: Has Your Practice ‘Preparedness Kit’ Been Updated?
Last month we were evacuated from our home, in Park City, UT, due to the Parleys Canyon Fire raging toward our mountain homes. The smoke plume expanded quickly, directly behind our neighborhood. In 2021,...
We Got Engaged: Now We Are Deeply Committed!
Two activities for your dental practice to improve team engagement.
Disruption Offers Opportunities: Try Productive Reflection
How to Practice Productive Reflection.
Make a list of positive, neutral, and areas for improvement that occurred in your practice / team in the first half of the year.
Sticky Notes Or Apps To Stay On Task?
Improve brain wellness by completing tasks without interuption.
CELEBRATING THE RE-OPENING OF DENTISTRY
iRONMAN COMMUNICATION TIP CREATE A POSITIVE EMOTIONAL EXPERIENCE FOR EVERYONE DENTAL DRILLS There’s a new sheriff in town…named COVID-19!Throughout history…Disruption has lead to creativity. Start thinking outside the box of how to interact, communicate, lead...
