Tagged: #Dental

Creating Customer-Centric Experiences

A CUSTOMER SERVICE HERO Harold opened the door for me at 6 am as I struggled to carry a 35-pound box, my computer bag, and supplies for my presentation that day. Here’s how the...

Value Trumps Worth

iRONMAN Communication Tip Are you hiring employees, purchasing office equipment / supplies, or updating technology based on the price rather than the value it will add to you practice? If the answer is yes,...

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The Communicator

How would your dental team react if they were rewarded regularly?

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The Communicator: First Impressions

iRONMAN Communication Increases Business Productivity Lisa Copeland RDH, CSPGLOBAL SPEAKER /  IRONMAN™COMPETITOR /GEN X _________________________________________________ iRONMAN Communication Tip Customizing generational communication will increase dental case acceptance. To learn about dressing to match the patients generational expectations...