Patient Retention vs. Acquiring New Patients
Don’t get me wrong, new patients are important for practice growth, but retaining existing patients has a greater practice impact.
They know the drill…pun intended.
Tagged: #Dentalspeaker
Specialty Practice Communication: Challenges & Solutions Part II
Part II. While presenting at AAOMS, American Association of Oral and Maxillofacial Surgeons, we began the day with a group activity to identify daily communication challenges. The focus was on three areas: Patients, Players (team members), and Practice.
Dental Leadership is a Team Sport
Great leaders reduce team turnover by UP-skilling AND RE-skilling team members. When everyone’s voice is heard and valued we are inspired
to go beyond what is expected of us!
Communicating Confidence with Team Members and Patients
Every dental team member deserves a fulfilling career in a highly functional dental practice, customized generational appreciation, and strategically developed intra-team and intra-department communications. These are necessary to make their career easy and enjoyable every day.
PRACTICING H.O.P.E.
Dental Professionals practice H.O.P.E as we move forward in these turbulent times.
Make Time to Focus ON Your Business
Is Your Dental Office ready to “Spring” into new marketing ideas?
Dental Professionals: Serve, Don’t Sell
Challenge your dental team to level up your practice by seizing creative opportunities.
Dental Relationships
Relationship building that contributes to your success is the education and training of your team.
Managing Dental Patients Wants vs. Needs
The want vs. need dilemma is real for us all. A want is a desire or a wish…like that new pair of furry boots I bought last week! Did I need them? Not really,...
Dental Relationship Update: A Generational Approach
Relationships are the cornerstone of business and life. Having just moved to a new city, where we do not know anyone, we have accepted the challenge and embraced the excitement of making new friends...