Tagged: #Team

Creating Customer-Centric Experiences

A CUSTOMER SERVICE HERO Harold opened the door for me at 6 am as I struggled to carry a 35-pound box, my computer bag, and supplies for my presentation that day. Here’s how the...

Value Trumps Worth

iRONMAN Communication Tip Are you hiring employees, purchasing office equipment / supplies, or updating technology based on the price rather than the value it will add to you practice? If the answer is yes,...


The Communicator

How would your dental team react if they were rewarded regularly?