The Communicator
iRONMAN Communication Tip
Rewarding your existing patients reinforces their loyalty to your practice.
A simple gift and a thank you goes a long way!
Treatment completion gift
If a patient invests a certain dollar amount into your practice, reward them!
I worked in an implant prosthetic practice and we would customize a gift based on the patients’ personality. Ideas that my offices have used in the past are:
· Restaurant certificate to “try out their new choppers”
· Photography session to show off their new smile
· Donation to their favorite charity
· Flowers delivered to their office, thanking them for the trust they placed in our team
Dental Drills
As the year comes to an end I would like to say thank you to everyone involved in my personal and professional life for your support.
You are the reason my business exists and I am grateful for your continual support!
Are You Getting to the Root of Your Problem?
Rewarding your patients is one aspect of marketing your practice successfully.
The other, is recognizing and rewarding your team on a consistent basis. Learn more about how to customize team rewards in my latest blog HERE.
Where in the World is Lisa?
The long Thanks Giving weekend brought 20” of snow to Park City and kicked off our winter sport life.
We snowboarded, snow shoed, and had cozy dinners with friends.
Pinebrook, UT
I am swimming regularly in a magical outdoor, moonlight ,salt water pool while the snowflakes dance in the sky.
Life is good.
Find the magic in your life and team every day.
I wish you all a wonderful holiday season and look forward to a healthy, prosperous, and happy 2020 for all.
What Communication Challenges Do You Have?
What dental communication topics would you like to know more about?
Share your ideas here and we’ll include them in upcoming newsletters.
ABOUT LISA COPELAND, RDH, CSP
IRONMAN™ training taught me how to be successful in business communication.
As a competitive athlete, I effectively apply lessons learned to help clients transform business communication into profit, performance, and productivity.
My experiences allow me to share meaningful / memorable stories that positively impact your bottom line. In fact, my iRONMAN Principles of training drive my lessons on the importance of generationally effective communication in business.
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